Nottingham’s AEO-authorised customs broker.
Made by humans. Not by AI. Same-day clearance. Customs compliance support. Zero demurrage promise.
Customs clearance done properly. Built for compliance.
Your success in the supply chain is the only measure that matters to us: goods that move without delay, demurrage you never have to pay, duty and VAT calculated correctly the first time, and a compliance position that holds up to scrutiny.
Most customs agents count success in declarations filed. We count it in the accuracy of every commodity code we assign, the integrity of your duty record, and the regulatory confidence your business carries into any HMRC review.
About us →Every CDS entry is reviewed for classification and compliance before it is submitted. No errors, no amendments, no preventable penalties.
AEO status means faster port processing, lower examination rates, and formal recognition of our compliance record by HMRC.
When your consignment is held at Dover at midnight, you reach a customs broker. Not a voicemail. Not a chatbot.
Food, EVs, metals, advanced procedures. We understand your goods’ specific regulatory requirements before you call.
We make your goods move through borders.
Customs Clearance
From simple import declarations to complex multi-regime entries. Every declaration checked before submission. Every commodity code defensible.
- Full CDS import & export declarations
- T1 transit documentation
- Tariffs, commodity codes & BTI applications
- Preferences & Rule of Origin claims
- Duty deferment account management
- EORI registration & HMRC audit support
Customs Compliance
Individual declarations are the start, not the finish. Genuine compliance means your entire import history is accurate, auditable, and defensible at any HMRC review.
- HMRC compliance reviews & audit representation
- Commodity code portfolio reviews & corrections
- AEO application, renewal & maintenance support
- Duty reclaim & overpayment recovery analysis
- Regulatory monitoring & proactive change alerts
- Compliance health checks for new import routes
Food & Drink Imports
The most demanding UK import category. One missed IPAFFS notification can see your consignment held, rejected, or destroyed at port. We prevent that.
- IPAFFS pre-notifications: accurate and on time
- CHED-P / CHED-D / CHED-PP coordination
- Export health & phytosanitary certificates
- EU dairy, meat & fish imports to the UK
- Wine, spirits & AWRS licensing
- Temperature-sensitive priority clearance
Freight Forwarding
Cost-effective cargo transportation by air, sea, road, and rail. Direct carrier contracts, real-time visibility, and human support at every stage.
- FCL & LCL sea freight (including reefer)
- Road trailer & groupage forwarding
- Express & deferred air freight
- Rail freight forwarding
- Route optimisation & cost reduction
- Real-time shipment tracking
Whatever your sector,
we know how to clear it.
From everyday food imports to complex anti-dumping regimes and specialist customs procedures. If goods cross a UK border, we have the expertise.
Food & Drink Imports
Food imports carry some of the most complex requirements of any UK import category. A missed IPAFFS pre-notification, an incorrect CHED classification, or a failed phytosanitary check can see your consignment held, rejected, or destroyed at port.
Our team handles every stage of the food import process, ensuring your goods comply with APHA, DEFRA, and Food Standards Agency requirements before they reach the border.
- IPAFFS pre-notifications: submitted accurately and on time for all animal and plant-based products
- CHED-P / CHED-D / CHED-PP: port health certificate coordination
- Phytosanitary certificate verification: checked before goods depart origin
- Wine, spirits & beverages: AWRS licensing, VI-1 documents, duty management
- Organic & certified products: TRACES NT notifications
- EU dairy, meat & fish imports to the UK
- Temperature-sensitive goods: priority clearance for perishables and chilled products
Electric Vehicles, E-Bikes & Batteries
The EV and battery sector is one of the fastest-changing areas of UK trade policy. Anti-dumping measures on Chinese-manufactured EVs and e-bikes, evolving CBAM obligations, and strict battery classification rules mean compliance errors carry real financial risk.
We stay ahead of every regulatory change so you are never caught out by a rule that changed last quarter.
- Anti-dumping duty management: ADD calculations on EVs and e-bikes, including Chinese-origin goods facing duties up to 45%
- CBAM readiness: Carbon Border Adjustment Mechanism reporting support
- Lithium battery classification: IATA/IMDG transport compliance and HS code accuracy
- UKCA & type approval: documentation review for electric vehicles
- Critical mineral tariffs: commodity classification for battery-grade materials
- Battery Passport readiness: preparing importers for extended producer responsibility
Metals, Ceramics & Industrial Materials
Steel, aluminium, ceramics, tiles, and engineered materials are subject to some of the most complex duty regimes in UK trade, including anti-dumping duties, safeguard measures, and quota management.
We monitor the Commodity Surveillance Register and apply for Binding Tariff Information where needed, so your commodity codes and duty assessments are always defensible.
- Anti-dumping duty assessment: ADD calculations for ceramics, tiles, tableware, and steel
- Steel & aluminium safeguards: quota monitoring and TRQ management
- Country of origin verification: robust Rules of Origin evidence
- Commodity Surveillance Register: proactive monitoring of active measures
- BTI applications: Binding Tariff Information requests to secure classification
- Duty mitigation strategy: legally minimise ADD and safeguard exposure
Advanced Customs Procedures
Not every import follows a simple pay-and-clear path. HMRC offers a range of special customs procedures that can defer, suspend, or eliminate duty liability entirely, if applied correctly with the right authorisations.
We hold the authorisations and have the operational experience to apply these regimes on your behalf, from trade show carnets to full inward processing operations.
- ATA Carnets: temporary export for trade shows and exhibitions without duty liability
- Inward Processing Relief (IPR): suspend duty while goods are processed in the UK
- Customs Warehousing: defer duty and VAT until goods enter the UK market
- Returned Goods Relief (RGR): recover duty on goods previously exported and returned
- Outward Processing Relief (OPR): pay duty only on the value added abroad
- Trade agreement preferences: UK-EU TCA, DCTS, UKVFTA managed end-to-end
Amazon Sellers & E-Commerce
Simplify the shipping of your goods across the UK-EU border. We handle all customs documentation so your Amazon FBA consignments clear without delay, with no costly holds at port.
Whether importing from Asia, Europe, or further afield, your goods will be correctly classified, compliant, and delivered to Amazon fulfilment centres on schedule.
- UK customs declarations: accurate CDS entries for all Amazon FBA shipments
- Commodity classification: correct HS codes to avoid rejection or penalty
- Import VAT & duty: postponed VAT accounting (PVA) and duty calculation
- EORI registration: new seller set-up and HMRC declarant authorisation
- EU-UK cross-border: T1 transit docs and EU exit declarations managed end-to-end
- Supplier document checking: commercial invoices and packing lists reviewed before goods move
General B2B Import & Export
Beyond our specialist sectors, we provide full customs brokerage services for any UK business moving goods internationally, with the same precision we apply to our specialist work.
Whether you import a single commodity or manage a complex multi-supplier supply chain, our team provides a consistent, accurate, and responsive service, backed by our AEO accreditation.
- Full customs declarations: accurate CDS declarations for imports and exports
- Commodity code classification: defensible HS codes with BTI support
- Duty deferment account management: pay monthly, not per-entry
- EORI registration: new business set-up and HMRC registration
- Import VAT & postponed VAT accounting (PVA)
- HMRC audit support: preparation and representation during compliance reviews
Four principles that define how we work.
And why our clients stay with us.
Genuine specialists, not generalists.
Every person on our team is a customs professional. Not a freight forwarder with a customs desk, but a specialist whose entire practice is built around UK border compliance, tariff law, and trade regulation.
That depth of knowledge means we catch the issues generalists miss: the anti-dumping exposure, the misapplied preference claim, the phytosanitary requirement that changed last month.
24/7 human support. No exceptions.
Ports don’t close at 5pm. Neither do we. When your perishable food consignment is held at Dover at 11pm on a Saturday, you’ll reach a customs broker. Not a voicemail. Not a chatbot.
Our team operates around the clock, covering all UK port hours and international time zones. Because in customs, timing is compliance.
Fast clearance. Zero-error accuracy.
Our AEO status gives us expedited processing at UK ports: lower examination rates, faster releases, priority handling. That’s not a sales claim; it’s what HMRC accreditation means in practice.
We combine that speed with rigorous accuracy. Every declaration is checked before submission. Every commodity code is defensible. Every requirement is met before the goods move.
Your HMRC record stays clean.
A single compliance failure can trigger an HMRC audit, erode your AEO status, or generate penalties that dwarf the duty itself. We treat your compliance record as if it were our own.
Systematic accuracy, proactive regulatory monitoring, and clear documentation on every entry keep your import history clean, defensible, and audit-ready.
AEO logo — upload
BIFA logo — uploadEvery import is different.
Our expertise isn’t.
Tell us what you’re importing. Our team will walk you through the specific compliance requirements your goods carry: classifications, duties, certifications, and timing, before you commit to anything. No obligation. Just specialist clarity.